Shopping via the web Regali was built on the concept that shopping at home is a great idea and safe. And it's better than ever with RegaliGifts.com. We want you to be totally happy with every purchase from RegaliGifts.com 24 hours a day, 7 days a week. We're dedicated to make on-line shopping fast convenient and worry-free. Most in stock merchandise is shipped within 2 weeks of order. Return and Exchange Thank you for your purchase! Regali Gifts is unable to refund for Gift wrapping, shipping charges which includes, exchanges, returns and Free shipping cost. For any product that is being exchange customer is responsible for ship to and ship from RegaliGifts.com. There is also 20% restocking fee for any products that are returned to Regali Gifts. We want you to be pleased with your purchase. We will gladly exchange, replace or credit your purchase when it is returned in saleable condition within 7 days. You may return the item to Regali Store in New Jersey, along with the return form or receipt, or send it back to us. If you send it to us, please enclose your Return/Exchange Form (noting the reason for return) with your shipment. Send the package back to: RegaliGifts.com Merchandise Returns 569 Broadway Long Branch, NJ, 07740 We will credit your original method of payment (excluding $4.95 per package for shipping charges). Gift recipients will receive merchandise credit. Consultant If you are a RegaliGifts member, our special RegaliGifts Consultants are available exclusively for you. Call a RegaliGifts Consultant We love hearing from you. To speak with a RegaliGifts Sales Consultant by phone, feel free to call 732-299-6955 10 a.m. to 6 (EST), Monday to Friday. E-mail a RegaliGifts Consultant You may send an e-mail to a RegaliGifts Sales Consultant 24 hours a day, 7 days a week. E-mails will be responded to within 24 hours.